Google Reviews · All plans

Turn your reviews into the reason people choose you.

Your AI team reads each review, understands the context, and drafts a reply that sounds exactly like you — not a template, not a bot.

What's included

Reviews handled. Voice intact.

  • Responds within 48 hours, automatically

    No manual work. Drafts queue up and get handled on schedule.

  • Trained on your voice

    It reads your existing replies and learns from every edit. Sounds more like you every week.

  • You approve before anything posts

    Every response goes through your queue first. Or flip to Autopilot.

  • Handles 1-star reviews with care

    Negative reviews get a thoughtful, de-escalating reply — not a defensive one. Protects your reputation.

  • Two AIs review every draft

    A second model checks tone and accuracy before it ever lands in your queue.

N
Nina R.· Willow & Main Salon · yesterday

Loved the cut Jess gave me — she really listened. But I waited 25 minutes past my appointment time, and nobody said a word about it.

CoralAI draft response

Nina, thank you — Jess will be thrilled to hear the cut landed, and I'll make sure she sees this.

✓ answers the praise — by name

And you're right about the wait — 25 minutes is too long, and we should have told you what was happening. We've re-spaced our afternoon bookings so it doesn't repeat. Your time is protected next visit.

✓ owns the complaint — no deflecting, and a real change

* A 5-star thank-you is easy. The 3-star half-and-half is where most owners freeze — approval is optional, and you can flip to Autopilot once you trust it.

How it works

Set up once. Runs forever.

01

Connect Google Business

Sign in through Google — same as logging into any Google product. Your credentials stay with Google, never us.

02

Your AI learns your voice

It reads your existing reviews and any feedback you give over time. Responses start sounding like you within the first week.

03

Drafts hit your queue

Every response is drafted, then reviewed by a second AI before you see it. Approve, edit, or skip — usually under a minute.

04

Published automatically

Once approved, it posts directly to Google. Or flip to Autopilot and let it run itself entirely.

What it takes

Your part, and theirs.

Your part

  • Read the draft, tap Approve — or edit it first
  • Take the rare one you’d rather answer yourself

That’s the whole list.

Their part

  • Watch Google around the clock, so no review sits unanswered
  • Draft every reply in your voice — including the hard 1-star ones
  • Run a second-AI quality check before anything reaches you
  • Publish once you approve, and learn from every edit you make

In Review & Edit, approving is your whole job. On Autopilot, even that drops away — replies publish on their own and you get the recap.

Ready to stop ignoring reviews?

Start free — your Google Reviews specialist is set up in minutes.